Terms of Service
Effective date: April 7, 2026 · Last updated: April 7, 2026
1. Acceptance of terms
By accessing or using BlindScreen CRM ("the Platform"), you agree to be bound by these Terms of Service. If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not agree to these terms, do not use the Platform.
2. Description of the platform
BlindScreen CRM is a candidate relationship management platform that enables organizations to build and manage talent communities, run recruiting events, execute candidate nurture campaigns, and evaluate candidate fit using the BlindScreen bias-free AI screening engine. The Platform is designed for use by HR professionals, talent acquisition teams, and recruiting operations staff at organizations in high-performance manufacturing and engineering industries.
3. AI screening — important limitations
The AI screening feature evaluates anonymized resume text against a job description and produces a tier classification (Tier 1, 2, or 3) and a numeric fit score. This output is generated by a large language model and reflects a probabilistic assessment of skill and experience alignment. It is not a definitive determination of candidate suitability.
The following limitations apply to all AI screening outputs produced by this Platform:
AI screening results must be treated as one input among several in the candidate review process, not as a sole or primary basis for any hiring decision.
The Platform does not guarantee that AI screening results are free from error, bias, or inaccuracy. All results should be reviewed by a qualified human recruiter before any action is taken.
The organization operating the Platform is responsible for ensuring that its use of AI screening tools complies with applicable employment law, including but not limited to Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and applicable state and local AI hiring law (including Illinois AEIA, New York City Local Law 144, and Colorado SB 21-169 where applicable).
The PII redaction process significantly reduces the risk of identity-based bias, but does not eliminate it entirely. Contextual information in a resume (such as graduation years, institution names, or geographic references) may still carry demographic signals.
4. Recruiter responsibilities
By using the Platform, recruiters and administrators represent and warrant that:
They are authorized by their organization to collect, store, and process candidate personal data through this Platform.
They have obtained or will obtain lawful consent from candidates before adding them to the talent community, consistent with the Platform's consent capture workflow.
They will use AI screening results as decision-support tools only, and will apply independent human judgment to all candidate evaluation decisions.
They will not use the Platform to process candidate data in a manner that violates applicable employment discrimination law.
They will honor candidate data subject rights requests (access, deletion, correction) within the timeframes specified in this Platform's Privacy Policy.
They will not share workspace credentials with unauthorized individuals or use the Platform for any unlawful purpose.
5. Candidate data and consent
The organization operating this Platform is the data controller for all candidate personal data collected through it. The Platform provides built-in consent capture and GDPR/CCPA compliance tooling, but the organization is responsible for ensuring that its data collection and processing practices comply with applicable law. The Platform operator is not responsible for the organization's compliance with employment or privacy law.
6. Intellectual property
The organization retains full ownership of all candidate data, job descriptions, and other content it inputs into the Platform. BlindScreen CRM retains ownership of the platform software, the BlindScreen PII redaction engine, the AI evaluation methodology, and all associated intellectual property. No license to the underlying technology is granted by these Terms beyond the right to use the Platform as described herein.
7. Data handling
Data handling practices are described in detail in the Privacy Policy and Data Processing Agreement, both of which are incorporated into these Terms by reference. Key commitments: candidate PII is stripped before any AI evaluation; candidate data is never used to train AI models; candidates may request deletion at any time.
8. Limitation of liability
To the maximum extent permitted by applicable law, the Platform's total liability for any claim arising from or related to its use shall not exceed the fees paid for the service in the 12 months preceding the claim. The Platform is not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to regulatory fines, legal fees, or business losses arising from reliance on AI screening results or any other Platform output. This limitation reflects the decision-support nature of the Platform and the fact that all hiring decisions require the independent judgment of qualified human reviewers.
9. Changes to terms
We will notify users by email at least 14 days before making material changes to these Terms. Continued use of the Platform after the effective date of changes constitutes acceptance of the updated Terms.
10. Contact
Questions about these Terms may be directed through our Contact page.